CUSTOMER SERVICE

 

TERMS AND CONDITIONS

LAST UPDATED AND EFFECTIVE AS OF JANUARY 1. 2025

THESE TERMS AND CONDITIONS CONSTITUTE A LEGALLY BINDING AGREEMENT MADE BETWEEN YOU, WHETHER PERSONALLY OR ON BEHALF OF AN ENTITY (“YOU”) AND CORUNICUM (“COMPANY,” “WE,” “US,” OR “OUR”), CONCERNING YOUR ACCESS TO AND USE OF THE WEBSITE WWW.CORUNICUM.COM (THE “WEBSITE”), AS WELL AS ANY OTHER MEDIA FORM, MEDIA CHANNEL, MOBILE WEBSITE, OR MOBILE APPLICATION RELATED, LINKED, OR OTHERWISE CONNECTED THERETO (COLLECTIVELY, THE “SERVICES”)

YOUR ACCESS AND USE OF OUR SERVICES IS SUBJECT TO THE TERMS AND CONDITIONS AND ALL APPLICABLE LAWS. BY ACCESSING OR USING ANY PART OF THE SERVICES, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, YOU MAY NOT USE ANY PORTION OF THE SERVICES, INCLUDING ANY PORTION OF THE WEBSITE

THESE TERMS AND CONDITIONS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ THEM CAREFULLY, SINCE THEY AFFECT YOUR LEGAL RIGHTS

ACCESSIBILITY

IF YOU ARE HAVING ANY TROUBLE ACCESSING THESE TERMS AND CONDITIONS OR THE SERVICES, PLEASE CONTACT US AT +41 79 611 04 78 MONDAY TO FRIDAY 10AM TO 5PM

ELIGIBILITY

YOU MUST BE AT LEAST 18 YEARS OLD TO USE THE SERVICES. BY AGREEING TO THESE TERMS, YOU REPRESENT AND WARRANT TO US THAT: (A) YOU ARE AT LEAST 18 YEARS OLD; AND (B) YOUR REGISTRATION AND USE OF THE SERVICES IS IN COMPLIANCE WITH ANY AND ALL APPLICABLE LAWS AND REGULATIONS

USE OF WEBSITE

THE WEBSITE IS PROVIDED FOR YOUR PERSONAL AND NON-COMMERCIAL USE AND FOR INFORMATIONAL PURPOSES ONLY. ANY OTHER USE OF THE WEBSITE REQUIRES OUR PRIOR WRITTEN CONSENT. YOU MAY NOT USE SPIDERS, ROBOTS, DATA MINING TECHNIQUES, OR OTHER AUTOMATED DEVICES OR PROGRAMS TO CATALOG, DOWNLOAD, OR OTHERWISE REPRODUCE, STORE, OR DISTRIBUTE CONTENT AVAILABLE ON THE WEBSITE. FURTHER, YOU MAY NOT USE ANY SUCH AUTOMATED MEANS TO MANIPULATE THE WEBSITE, SUCH AS AUTOMATING WHAT ARE OTHERWISE MANUAL OR ONE-OFF PROCEDURES. YOU MAY NOT TAKE ANY ACTION TO INTERFERE WITH, OR DISRUPT, THE WEBSITE OR ANY OTHER USER’S USE OF THE WEBSITE, INCLUDING, WITHOUT LIMITATION, VIA MEANS OF OVERLOADING, “FLOODING,” “MAILBOMBING,” OR “CRASHING” THE WEBSITE, CIRCUMVENTING SECURITY OR USER AUTHENTICATION MEASURES, OR ATTEMPTING TO EXCEED THE LIMITED AUTHORIZATION AND ACCESS GRANTED TO YOU UNDER THESE TERMS AND CONDITIONS. YOU MAY NOT FRAME PORTIONS OF THE WEBSITE WITHIN ANOTHER WEBSITE. YOU MAY NOT RESELL USE OF, OR ACCESS TO, THE WEBSITE TO ANY THIRD PARTY WITHOUT OUR PRIOR WRITTEN CONSENT

PROPRIETARY RIGHTS

COMPANY IS THE OWNER OF OR OTHERWISE LICENSED TO USE ALL PARTS OF THE WEBSITE, INCLUDING ALL COPY, SOFTWARE, GRAPHICS, DESIGNS AND ALL COPYRIGHTS, TRADEMARKS, SERVICE MARKS, TRADE NAMES, LOGOS, AND OTHER INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS CONTAINED THEREIN. SOME MATERIALS ON THE WEBSITE BELONG TO THIRD PARTIES WHO HAVE AUTHORIZED COMPANY TO DISPLAY THE MATERIALS, SUCH AS CERTAIN THIRD-PARTY LICENSORS. BY USING THE SERVICES, YOU AGREE NOT TO COPY, DISTRIBUTE, MODIFY, OR MAKE DERIVATIVE WORKS OF ANY MATERIALS WITHOUT THE PRIOR WRITTEN CONSENT OF THE OWNER OF SUCH MATERIALS. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS AND CONDITIONS, NO LICENSE IS GRANTED TO YOU AND NO RIGHTS ARE CONVEYED BY VIRTUE OF ACCESSING OR USING THE SERVICES. ALL RIGHTS NOT GRANTED UNDER THESE TERMS AND CONDITIONS ARE RESERVED BY COMPANY

NO IDEAS ACCEPTED

WE DO NOT ACCEPT ANY UNSOLICITED IDEAS REGARDING THE SERVICES FROM OUTSIDE THE COMPANY INCLUDING, WITHOUT LIMITATION, SUGGESTIONS ABOUT ADVERTISING OR PROMOTIONS, OR MERCHANDISING OF ANY PRODUCTS, ADDITIONS TO OUR SERVICES, OR CHANGES IN METHODS OF DOING BUSINESS. WE MAY ALREADY BE WORKING ON OR MAY IN THE FUTURE WORK ON A SIMILAR IDEA. THIS POLICY ELIMINATES CONCERNS ABOUT OWNERSHIP OF SUCH IDEAS. IF, NOTWITHSTANDING THIS POLICY, YOU SUBMIT AN UNSOLICITED IDEA TO US, YOU UNDERSTAND AND ACKNOWLEDGE THAT SUCH IDEA IS NOT SUBMITTED IN CONFIDENCE AND WE ASSUME NO OBLIGATION, EXPRESSED OR IMPLIED, BY CONSIDERING IT. YOU FURTHER UNDERSTAND THAT WE SHALL EXCLUSIVELY OWN ALL KNOWN OR HEREAFTER EXISTING RIGHTS TO THE IDEA EVERYWHERE IN THE WORLD, AND THAT SUCH IDEA IS HEREBY IRREVOCABLY ASSIGNED TO US. WITHOUT LIMITING THE FOREGOING, TO THE EXTENT ANY SUCH ASSIGNMENT IS DEEMED UNENFORCEABLE, AND OR TO THE EXTENT NECESSARY FOR COMPANY TO UTILIZE YOUR SUBMISSION, YOU HEREBY GRANT COMPANY AN IRREVOCABLE, PERPETUAL, WORLD-WIDE LICENSE TO USE THE IDEA AND ANY ASSOCIATED INTELLECTUAL PROPERTY IN ANY MANNER, IN ANY MEDIUM NOW KNOWN OR HEREAFTER DEVELOPED, WITHOUT COMPENSATION TO YOU

ACCOUNT

YOU MAY BE REQUIRED TO CREATE AN ACCOUNT TO USE THE SERVICES (“ACCOUNT”). YOU AGREE THAT THE INFORMATION PROVIDED IN CONNECTION WITH THE ACCOUNT IS ACCURATE AND COMPLETE AND WILL BE KEPT UP-TO-DATE. YOU ARE SOLELY RESPONSIBLE FOR KEEPING YOUR ACCOUNT SECURE, AND FOR ACTIONS THAT HAPPEN ON OR THROUGH YOUR ACCOUNT (INCLUDING ANY PURCHASES MADE), WHETHER OR NOT SUCH ACTIONS WERE TAKEN BY YOU. YOU MAY NOT USE ANOTHER PERSON’S USER ACCOUNT OR REGISTRATION INFORMATION WITHOUT PERMISSION. YOU MUST NOTIFY US IMMEDIATELY OF ANY BREACH OF SECURITY OR UNAUTHORIZED USE OF YOUR ACCOUNT. YOU SHOULD NEVER PUBLISH, DISTRIBUTE OR POST LOGIN INFORMATION FOR OR RELATED TO YOUR ACCOUNT

PRODUCTS, SPECIFICATIONS AND REFUNDS

THE INCLUSION OF ANY PRODUCTS OR SERVICES ON THE WEBSITE DOES NOT IMPLY OR WARRANT THAT THESE PRODUCTS OR SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR THAT THE LISTED ATTRIBUTES ARE ACCURATE OR COMPLETE. IN THE EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE DUE TO TYPOGRAPHICAL ERROR OR ERROR IN PRICING OR OTHER INFORMATION, WE WILL HAVE THE RIGHT TO CANCEL ORDERS OF ANY SUCH PRODUCT, WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND/OR YOUR CREDIT CARD OR OTHER PAYMENT METHOD HAS BEEN CHARGED. THE ACTUAL COLOR OF PRODUCTS YOU SEE WILL DEPEND IN PART ON YOUR COMPUTER SYSTEM, AND WE CANNOT GUARANTEE ANY COLOR OR TEXTURE OR DETAIL OF ACTUAL PRODUCTS WILL BE ACCURATE. FURTHER, WE DO NOT ENDORSE AND HAVE NOT VERIFIED THE ACCURACY OR RELIABILITY OF ANY OPINION OR STATEMENT MADE ON THE WEBSITE BY ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO CUSTOMERS, MANUFACTURERS, DISTRIBUTORS, OR SUPPLIERS OF PRODUCTS AND SERVICES SOLD THROUGH THE WEBSITE. IN ADDITION, WE MAY MAKE CHANGES TO INFORMATION ABOUT PRICE, AVAILABILITY, OR OTHER PRODUCT ATTRIBUTES WITHOUT NOTICE. YOUR RECEIPT OF AN ORDER CONFIRMATION FROM US DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. WITH RESPECT TO THE SHIPMENT OF PRODUCTS AND SERVICES SOLD THROUGH THE WEBSITE, RISK OF LOSS AND TITLE FOR ITEMS PURCHASED FROM THE WEBSITE PASS TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS. BY PLACING AN ORDER, YOU REPRESENT THAT THE PRODUCTS ORDERED ARE LEGAL TO POSSESS AND USE WHERE YOU INTEND TO POSSESS AND USE THEM AND WILL BE POSSESSED OR USED ONLY IN A LAWFUL MANNER, IN ACCORDANCE WITH ALL APPLICABLE LAWS, RULES AND REGULATIONS, INCLUDING COPYRIGHT LAW. WE MAY REQUIRE ADDITIONAL VERIFICATIONS OR OTHER INFORMATION PRIOR TO THE ACCEPTANCE AND/OR SHIPMENT OF ANY ORDER. IF WE REJECT, LIMIT, OR OTHERWISE MODIFY YOUR ORDER, WE WILL ATTEMPT TO NOTIFY YOU USING THE EMAIL ADDRESS YOU PROVIDE TO US. IF WE CANCEL AN ORDER OR PART OF AN ORDER THAT WE’VE ALREADY CHARGED YOU FOR, WE’LL REFUND YOU THE FULL AMOUNT OF THE CANCELED PORTION OF THE ORDER. PLEASE ALSO REVIEW OUR TERMS OF SALE AND RETURN POLICY. USE OF THE SERVICES INDICATES YOUR ACCEPTANCE OF OUR TERMS OF SALE AND RETURN POLICY

THIRD PARTY LINKS

THE WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES NOT MAINTAINED BY US. OTHER WEBSITES MAY ALSO REFERENCE OR LINK TO OUR WEBSITE. WE ENCOURAGE YOU TO BE AWARE WHEN YOU LEAVE OUR WEBSITE AND TO READ THE TERMS AND CONDITIONS AND PRIVACY STATEMENTS OF EACH AND EVERY WEBSITE THAT YOU VISIT. WE ARE NOT RESPONSIBLE FOR THE PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES

NO WARRANTIES

WHILE COMPANY USES REASONABLE EFFORTS TO INCLUDE UP-TO-DATE INFORMATION ON THE SERVICES, EXCEPT FOR THE EXPRESS WARRANTIES STATED ON THE SERVICES, COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY OR COMPLETENESS OF INFORMATION ON THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE SERVICES, IS PROVIDED “AS IS” AND COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE SERVICES. FURTHER, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICES OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR THE USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN. IN NO EVENT WILL COMPANY BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT, OR OTHER CONSEQUENTIAL DAMAGES

CHANGES

ALL INFORMATION POSTED ON THE SERVICES IS SUBJECT TO CHANGE AT ANY TIME. IN ADDITION, THESE TERMS AND CONDITIONS MAY BE CHANGED AT ANY TIME, PROVIDED THAT ANY MATERIAL MODIFICATIONS WILL ONLY BE APPLIED PROSPECTIVELY. WE WILL MAKE SUCH CHANGES BY POSTING THEM ON THE WEBSITE. YOU SHOULD CHECK THE WEBSITE FOR SUCH CHANGES FREQUENTLY. YOUR CONTINUED ACCESS TO THE SERVICES AFTER SUCH CHANGES DEMONSTRATES YOUR ACCEPTANCE OF THOSE CHANGES

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY, ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, BUSINESS PARTNERS, AFFILIATES, CONTRACTORS, DISTRIBUTION PARTNERS AND REPRESENTATIVES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING ATTORNEY’S FEES AND COSTS, ARISING FROM, OR RELATED TO: (I) YOUR USE OF THE SERVICES; (II) ANY BREACH BY YOU OF ANY OF THESE TERMS AND CONDITIONS; AND (III) ANY VIOLATION OF APPLICABLE LAW

SEVERABILITY

IF ANY PART OF THESE TERMS AND CONDITIONS SHALL BE HELD OR DECLARED TO BE INVALID OR UNENFORCEABLE FOR ANY REASON BY ANY COURT OF COMPETENT JURISDICTION, SUCH PROVISION SHALL BE INEFFECTIVE BUT SHALL NOT AFFECT ANY OTHER PART OF THESE TERMS AND CONDITIONS, AND IN SUCH EVENT, SUCH PROVISION SHALL BE CHANGED AND INTERPRETED SO AS TO BEST ACCOMPLISH THE OBJECTIVES OF SUCH UNENFORCEABLE OR INVALID PROVISION WITHIN THE LIMITS OF APPLICABLE LAW OR APPLICABLE COURT DECISIONS

WAIVER. REMEDIES

THE FAILURE OF COMPANY TO PARTIALLY OR FULLY EXERCISE ANY RIGHTS OR THE WAIVER OF COMPANY OF ANY BREACH OF THESE TERMS AND CONDITIONS BY YOU SHALL NOT PREVENT A SUBSEQUENT EXERCISE OF SUCH RIGHT BY COMPANY OR BE DEEMED A WAIVER BY COMPANY OF ANY SUBSEQUENT BREACH BY YOU OF THE SAME OR ANY OTHER TERM OF THESE TERMS AND CONDITIONS. THE RIGHTS AND REMEDIES OF COMPANY UNDER THESE TERMS AND CONDITIONS AND ANY OTHER APPLICABLE AGREEMENT BETWEEN YOU AND COMPANY SHALL BE CUMULATIVE, AND THE EXERCISE OF ANY SUCH RIGHT OR REMEDY SHALL NOT LIMIT COMPANY’S RIGHT TO EXERCISE ANY OTHER RIGHT OR REMEDY

PRIVACY POLICY

USE OF THE SERVICES IS ALSO GOVERNED BY OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. ADDITIONALLY, YOU ACKNOWLEDGE AND AGREE THAT TRANSMISSIONS MADE OVER THE INTERNET ARE NEVER COMPLETELY PRIVATE OR SECURE AND THAT MESSAGES YOU SEND TO THE WEBSITE MAY BE INTERCEPTED OR READ BY OTHERS

JURISDICTION

SWITZERLAND. BERN. WE MAKE NO REPRESENTATIONS REGARDING THE LEGALITY OF THE SERVICES IN ANY OTHER COUNTRY AND IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOUR USE COMPLIES WITH ALL APPLICABLE LAWS OUTSIDE OF SWITZERLAND

PAYMENT AND RETURNS

TERMS OF SALE

CERTAIN PRODUCTS AND SERVICES WILL BE MADE AVAILABLE TO YOU BY CORUNICUM THROUGH THE WWW.CORUNICUM.COM WEBSITE. BY PURCHASING ANY PRODUCTS OR SERVICES THROUGH THE WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS OF SALE IN EFFECT AT THE TIME OF PURCHASE (“TERMS OF SALE”). THESE TERMS OF SALE ARE SUBJECT TO CHANGE WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, IN COMPANY’S SOLE DISCRETION, AND SUCH CHANGES SHALL APPLY TO ANY PURCHASES MADE AFTER SUCH CHANGES ARE POSTED ON THE WEBSITE. THEREFORE, YOU SHOULD REVIEW THESE TERMS OF SALE PRIOR TO EACH PURCHASE SO YOU WILL UNDERSTAND THE TERMS APPLICABLE TO SUCH TRANSACTION.

PURCHASES VIA THE WEBSITE

YOU AGREE TO PAY COMPANY ALL CHARGES AT THE PRICES THEN IN EFFECT FOR THE PRODUCTS YOU OR OTHER PERSONS USING YOUR ACCOUNT OR PAYMENT METHOD MAY PURCHASE, AND YOU AUTHORIZE COMPANY TO CHARGE YOUR CHOSEN PAYMENT PROVIDER FOR ANY SUCH PURCHASES. POSTED PRICES DO NOT INCLUDE SALES TAX, WHICH WILL BE CHARGED TO YOU WHEN APPLICABLE. NOTWITHSTANDING THE ABOVE, PRICING MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. COMPANY RESERVES THE RIGHT TO CORRECT ANY ERRORS OR MISTAKES IN PRICING THAT IT MAKES EVEN IF IT HAS ALREADY REQUESTED PAYMENT. PRODUCTS PURCHASED OR OTHERWISE PROVIDED THROUGH THE WEBSITE, INCLUDING SAMPLES AND GIFT ITEMS, ARE FOR PERSONAL USE ONLY AND ARE NOT FOR RESALE. ALL PURCHASES ARE SUBJECT TO COMPANY POLICIES AND PROCEDURES RELATING TO SHIPPING, DELIVERY, RETURNS, AND EXCHANGES, AS SET FORTH IN THESE TERMS OF SALE, THE RETURN POLICY, THE TERMS AND CONDITIONS, OR ON THE WEBSITE

PURCHASE QUALIFICATIONS. ACCOUNT SECURITY

TO MAKE A PURCHASE ON THE WEBSITE, YOU MUST COMPLY WITH THESE TERMS OF SALE AND THE TERMS AND CONDITIONS. YOU AGREE TO ACCEPT RESPONSIBILITY FOR ALL PURCHASES AND OTHER ACTIVITIES THAT OCCUR UNDER YOUR NAME AND/OR ACCOUNT. WE RESERVE THE RIGHT TO REFUSE OR CANCEL ORDERS OR TERMINATE ACCOUNTS, AT ANY TIME AT OUR SOLE DISCRETION

ORDERS AND PRICING

ALL ORDERS ARE SUBJECT TO ACCEPTANCE BY COMPANY AND THE MANUFACTURER OF THE PRODUCT LINE. QUOTES ARE VALID FOR 30 DAYS BARRING ERRORS OR COMMISSIONS. PRICING MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. AN INVOICE WILL BE FORWARDED TO YOU IN ACKNOWLEDGEMENT OF RECEIPT OF YOUR ORDER. THIS DOCUMENT SUPERSEDES ALL PRIOR CORRESPONDENCE IN RELATION TO YOUR ORDER (VERBAL, WRITTEN, GRAPHIC OR OTHERWISE). WE WILL PROCEED WITH YOUR ORDER, AS PER YOUR INVOICE, UNLESS WE RECEIVE WRITTEN NOTIFICATION OF ANY REQUESTED CHANGES WITHIN 24 HOURS

PAYMENT METHOD AND TERMS

BY SUBMITTING AN ORDER THROUGH THE WEBSITE, YOU AUTHORIZE OUR DESIGNATED PAYMENT PROCESSOR TO CHARGE THE ACCOUNT YOU SPECIFY FOR THE PURCHASE AMOUNT

CUSTOM AND DESIGN MODIFICATIONS

MODIFICATIONS TO PRODUCTS OUTSIDE THE STANDARD SPECIFICATIONS MAY BE POSSIBLE. ALL REQUESTS FOR MODIFICATIONS MUST BE SUBMITTED IN WRITING AND ARE SUBJECT TO COMPANY APPROVAL. ADDITIONAL LEAD TIME AND SURCHARGE WILL APPLY

ORDER AMENDMENTS

COMPANY BEGINS PRODUCTION SHORTLY AFTER ORDERS ARE PLACED. THEREFORE, WE ARE ONLY ABLE TO CHANGE YOUR ORDER IF MANUFACTURING HAS NOT ALREADY STARTED. ONCE YOUR ORDER HAS BEEN CONFIRMED, ANY REQUEST FOR SUBSEQUENT CHANGES MUST BE SENT IN WRITING. NO GUARANTEE CAN BE GIVEN THAT THE REQUESTED CHANGE CAN BE MADE. ANY APPROVED AMENDMENTS WILL INCUR ADDITIONAL COSTS

LEAD TIMES

WE WILL PROVIDE YOU WITH AN ESTIMATED DELIVERY TIME UPON PLACEMENT OF YOUR ORDER. PLEASE NOTE THAT THESE ARE SUBJECT TO CHANGE. DURING TIMES OF HIGH DEMAND AND OR HOLIDAYS, DELIVERY TIMES MAY INCREASE, IN WHICH CASE WE WILL INFORM YOU UPON CONFIRMATION OF YOUR ORDER

SPECIFICATION AND AVAILABILITY

ALL DRAWINGS, DIMENSIONS, SAMPLES, DESCRIPTIVE VISUALS AND SPECIFICATIONS ARE INTENDED AS A GUIDE ONLY. COMPANY RESERVES THE RIGHT TO CHANGE, ALTER, OR MODIFY THE DESIGN, DIMENSIONS, CONSTRUCTION, OR COST OF ANY ITEM WITHOUT PRIOR WRITTEN NOTICE. COMPANY CONTINUALLY UPGRADES AND REVISES ITS PRODUCTS AND SERVICES TO PROVIDE YOU WITH NEW PRODUCTS AND SERVICES. COMPANY MAY REVISE, DISCONTINUE, OR MODIFY PRODUCTS OR SERVICES AT ANY TIME WITHOUT PRIOR NOTICE TO CUSTOMERS, AND PRODUCTS OR SERVICES MAY BECOME UNAVAILABLE WITHOUT NOTICE. COMPANY SHALL HAVE NO LIABILITY OF ANY KIND IF A PRODUCT OR SERVICE THAT HAS BEEN ORDERED IS UNAVAILABLE. IF NECESSARY, COMPANY RESERVES THE RIGHT TO SUBSTITUTE ITEMS OF EQUAL OR GREATER VALUE WHEN AN ITEM OR SERVICE IS UNAVAILABLE OR COMPANY MAY CANCEL THE ORDER

ERRORS AND CORRECTIONS

WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE AND ELIMINATE ERRORS ON THE WEBSITE. HOWEVER, WE DO NOT WARRANT THAT ANY PRODUCT, SERVICE OR DESCRIPTION, PHOTOGRAPH, PRICING, OR OTHER INFORMATION IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. IN THE EVENT OF AN ERROR, WHETHER ON THE WEBSITE, IN AN ORDER CONFIRMATION, IN PROCESSING AN ORDER, DELIVERING A PRODUCT OR SERVICE, OR OTHERWISE, WE RESERVE THE RIGHT TO CORRECT SUCH ERROR AND OTHERWISE CHANGE OR UPDATE THE INFORMATION ON THE WEBSITE AT ANY TIME WITHOUT NOTICE, REVISE YOUR ORDER ACCORDINGLY IF NECESSARY (INCLUDING CHARGING THE CORRECT PRICE), AND/OR CANCEL YOUR ORDER AND REFUND ANY AMOUNT CHARGED

IMAGES, MATERIALS AND SIZING

IMAGES OF THE PRODUCTS ON OUR WEBSITE ARE FOR ILLUSTRATIVE PURPOSES ONLY. COMPANY CANNOT GUARANTEE THAT YOUR COMPUTER WILL DISPLAY THE COLORS ACCURATELY OR REFLECT THE COLORS OF THE PRODUCTS. MANY WOOD, MARBLE, AND METAL FINISHES ARE APPLIED BY HAND AND MAY VARY IN COLOR, TONE, AND CHARACTER. WHILE OUR MANUFACTURERS MAKE EVERY EFFORT TO MATCH A FINISH, NO GUARANTEE CAN BE MADE OF AN EXACT MATCH. MANUFACTURERS DO NOT GUARANTEE FINISHES AGAINST FADING AND OXIDIZING. VARIATIONS IN COLOR AND VEINING ARE INHERENT IN STONE AND WOOD AND ARE CONSIDERED TO BE PART OF THE NATURAL BEAUTY. FURNITURE AND LIGHTING IS HANDMADE AND, THEREFORE, SUBJECT TO SLIGHT VARIATIONS. MANUFACTURERS DO NOT GUARANTEE FABRICS, DYED OR NATURAL, FROM FADING. THE MEASUREMENTS INDICATED INCLUDING WEIGHTS, DIMENSIONS, AND CAPACITIES SHOWN ON OUR WEBSITE ARE APPROXIMATE ONLY. ALL DRAWINGS, DESCRIPTIVE MATTER, WEIGHTS, DIMENSIONS, DESCRIPTIONS, AND ILLUSTRATIONS CONTAINED ON THE WEBSITE ARE CLOSE APPROXIMATIONS ONLY, ARE INTENDED TO GIVE A GENERAL DESCRIPTION OF THE GOODS, AND SHALL NOT FORM PART OF THIS AGREEMENT. NO CONTESTATION OR REFUSAL OF MERCHANDISE WILL BE ACCEPTED IN RELATION TO THIS SUBJECT

SHIPPING, DELIVERY AND DAMAGES

BEFORE ORDERING FROM US, IT IS YOUR RESPONSIBILITY TO CHECK AND DETERMINE YOUR FULL ABILITY TO RECEIVE THE PRODUCTS ORDERED. THIS INCLUDES ENSURING THAT THE PRODUCTS ORDERED WILL PASS FREELY INTO YOUR HOME, CAN BE TRANSPORTED THROUGH THE DOOR OF YOUR HOME OR ROOM, STAIRS, AND DOORWAYS, AND THAT THERE ARE NO OTHER ISSUES THAT MAY MAKE DELIVERY MORE COMPLICATED OR IMPOSSIBLE. COMPANY OR THE MANUFACTURER WILL HANDLE SHIPMENTS UNLESS BUYER SPECIFIES OTHERWISE. DELIVERY TIMES WILL BE ARRANGED WITH YOU ONCE GOODS ARE READY FOR DISPATCH. ALL ORDERS MUST BE PAID IN FULL BEFORE RELEASED FROM VENDORS. ALTHOUGH WE USE A PREMIUM FREIGHT SERVICE, TRANSIT TIMES ARE BEYOND OUR CONTROL. IT IS YOUR RESPONSIBILITY TO PROVIDE US WITH FULL WRITTEN DETAILS OF ANY DIFFICULTY TO ACCESS ANY PART OF YOUR DELIVERY SITE (FOR EXAMPLE, ANY STAIRS, DELIVERY DOCK, OR ELEVATOR) PRIOR TO DELIVERY. WE RESERVE THE RIGHT TO CHARGE ADDITIONAL COSTS FOR UNUSUAL ACCESS NOT ADVISED IN WRITING. IF YOU HAVE CHOSEN TO PROCEED WITH A “WHITE GLOVE” DELIVERY, IT IS IMPERATIVE THAT GOODS MUST BE INSPECTED AND SIGNED UPON DELIVERY. ANY DAMAGES MUST BE NOTED. THE FREIGHT CHARGE COVERS A SINGLE DELIVERY AT GROUND LEVEL DURING NORMAL WEEKDAY DELIVERY HOURS. CUSTOMERS ARE RESPONSIBLE FOR CHECKING THAT ALL ORDERS ARE IN ORIGINAL CONDITION WITHIN 48 HOURS OF DELIVERY. ANY SHIPMENTS RETURNED AS A RESULT OF BUYER’S UNEXCUSED DELAY OR FAILURE TO ACCEPT DELIVERY WILL REQUIRE THE BUYER TO PAY ALL ADDITIONAL COSTS INCURRED, INCLUDING STORAGE FEES. DAMAGES OCCURRING IN-TRANSIT AND DELIVERY MUST BE NOTED WITHIN 48 HOURS OF DELIVERY. IF THE CUSTOMER SELECTS THEIR OWN FREIGHT CARRIER, FREIGHT CLAIMS MUST BE FILED DIRECTLY WITH THE SELECTED CARRIER. COMPANY IS NOT RESPONSIBLE FOR A CUSTOMER’S OWN OR THIRD-PARTY FREIGHT DAMAGE AND CLAIM

FORCE MAJEURE

COMPANY SHALL NOT BE LIABLE FOR FAILURE TO PERFORM OR FOR DELAY IN PERFORMANCE DUE TO FIRE, FLOOD, STRIKE OR OTHER LABOR DIFFICULTY, ACT OF GOD, ACT OF ANY GOVERNMENTAL AUTHORITY OR OF THE PURCHASER, RIOT, PANDEMIC, EMBARGO, FUEL OR ENERGY SHORTAGE, WRECKS OR DELAY IN TRANSPORTATION, INABILITY TO OBTAIN NECESSARY LABOR, MATERIALS, OR MANUFACTURING FACILITIES FROM USUAL SOURCES, FAILURE OF SUPPLIERS TO MEET THEIR CONTRACTUAL OBLIGATIONS, OR DUE TO ANY CAUSE BEYOND COMPANY’S REASONABLE CONTROL. IF ANY SUCH EVENT OCCURS, WE MAY EXTEND THE DELIVERY DATE BY A PERIOD OF TIME NECESSARY TO OVERCOME THE EFFECT OF SUCH DELAY, ALLOCATE AVAILABLE PRODUCTS, OR CANCEL ANY PURCHASE ORDER. WHILE WE WILL MAKE EVERY EFFORT TO ACHIEVE ESTIMATED DELIVERY DATES, DELAYS DO NOT CONSTITUTE A BREACH OF CONTRACT AND COMPANY IS IN NO WAY LIABLE FOR ANY DAMAGES RESULTING FROM SUCH DELAY

RETURN POLICY

THE FOLLOWING ARE THE CONDITIONS THAT APPLY TO RETURNS OF OUR PRODUCTS (“RETURN POLICY”):

THIS RETURN POLICY APPLIES TO PRODUCTS PURCHASED FROM COMPANY, WHETHER THROUGH THE WEBSITE OR DIRECTLY FROM US. ITEMS PURCHASED FROM COMPANY MAY ONLY BE RETURNED TO COMPANY IN ACCORDANCE WITH THIS RETURN POLICY

ONLY PRODUCTS THAT ARE DAMAGED OR DEFECTIVE UPON DELIVERY MAY BE RETURNED TO COMPANY FOR A REPLACEMENT PRODUCT. WE DO NOT OFFER REFUNDS OR AN EXCHANGE FOR COMPANY CREDIT UNDER ANY CIRCUMSTANCE

OUR PRODUCTS ARE MADE TO ORDER AND, THEREFORE, ORDERS CANNOT BE CANCELLED. DAMAGED OR DEFECTIVE PRODUCTS WILL BE REPLACED WITHIN THE NORMAL PRODUCTION TIME PERIOD REQUIRED TO REORDER AND MANUFACTURE THE SAME PRODUCT

YOU SHOULD INSPECT PRODUCTS FOR DAMAGE IMMEDIATELY UPON DELIVERY. IF YOU NOTICE ANY DAMAGE OR BELIEVE A PRODUCT IS DEFECTIVE, YOU SHOULD CONTACT US IMMEDIATELY TO FILE A REPORT. DAMAGES OCCURRING IN-TRANSIT AND DURING DELIVERY MUST BE REPORTED WITHIN 48 HOURS FROM THE TIME OF DELIVERY

IN ORDER TO QUALIFY TO RECEIVE A REPLACEMENT PRODUCT FOR ANY SUCH CLAIM, YOU MUST CONTACT US NO LATER THAN 48 HOURS FROM THE TIME OF DELIVERY

PRODUCTS MUST BE RETURNED TO US WITH THE ORIGINAL SHIPPING BOX, PACKING MATERIALS, AND A COPY OF THE SHIPPING INVOICE

UPON RECEIPT OF YOUR RETURNED PRODUCT, COMPANY WILL EXAMINE ALL ITEMS RETURNED AS DAMAGED OR DEFECTIVE, AND WILL MAKE A DETERMINATION, IN ITS REASONABLE DISCRETION, WHETHER A PRODUCT CLAIMED TO BE DAMAGED OR DEFECTIVE WAS ACTUALLY DAMAGED OR DEFECTIVE WHEN ORIGINALLY DELIVERED TO YOU. IN THE EVENT THAT WE FIND NO FAULT WITH THE RETURNED PRODUCTS, YOU WILL BE NOTIFIED THAT THE RETURNED PRODUCT CANNOT BE ACCEPTED AND WE WILL HAVE THE PRODUCTS RE-DELIVERED TO YOU AT YOUR CHARGE

COMPANY WILL NOT ACCEPT MERCHANDISE THAT, IN ITS REASONABLE DISCRETION, HAS BEEN USED, ALTERED, OR DAMAGED BY YOU OR A THIRD PARTY FOR WHICH IT IS NOT RESPONSIBLE. COMPANY IS NOT RESPONSIBLE IN THE EVENT THAT RETURNED MERCHANDISE IS LOST, STOLEN, OR MISHANDLED

COMPANY RESERVES THE RIGHT, IN ITS REASONABLE DISCRETION, TO REFUSE TO REPLACE ANY PRODUCT THAT DOES NOT STRICTLY COMPLY WITH THE ABOVE REQUIREMENTS

SHIPPING CHARGES ARE NON-REFUNDABLE. HOWEVER, IF APPROVED, REPLACEMENT PRODUCTS WILL BE SHIPPED FREE OF CHARGE, EXCEPT WHERE EXPEDITED SHIPPING IS REQUESTED

PAYMENT AND SHIPPING

PAYMENT

CORUNICUM ACCEPTS THE FOLLOWING PAYMENT METHODS

CREDIT CARDS

VISA
MASTERCARD
AMERICAN EXPRESS
DISCOVER

APPLE PAY


THE TOTAL WILL BE CHARGED TO YOUR CARD WHEN THE ORDER IS PLACED

CORUNICUM FEATURES A FAST CHECKOUT OPTION, ALLOWING YOU TO SAVE YOUR CREDIT CARD DETAILS SO THAT YOU DON'T HAVE TO RE-ENTER THEM FOR FUTURE PURCHASES. CORUNICUM GUARANTEES THAT YOUR CREDIT CARD WILL BE CHARGED ONLY ONCE FOR THE AMOUNT OF AN ORDER



SHIPPING

WHITE GLOVE DELIVERY 

CORUNICUM UESES THIS PREMIUM SERVICE FOR ANY FURNITURE PIECE THAT IS ESPECIALLY DELICATE, OVERSIZED OR REQUIRES ASSEMBLY

ALL CORUNICUM PIECES ARE CONSTRUCTED WITH EXQUISITE CRAFTSMANSHIP, THE HIGHEST QUALITY MATERIALS, AND AN UNCOMPROMISING ATTENTION TO DETAIL. ATTENTIVE, WORRY-FREE, AND CONVENIENT DELIVERY OF THOSE PIECES IT IS OUR COMMITMENT AND PRIORITY

WHEN IT’S TIME FOR YOUR ORDER TO BE DELIVERED, CORUNICUM WILL BE IN TOUCH TO SCHEDULE A DATE AND TIME AT YOUR CONVENIENCE TO RECEIVE THE ORDER. OUR WHITE GLOVE DELIVERY EMPLOYS ONLY THE MOST EXPERT FURNITURE MOVERS, SO REST ASSURED YOUR ITEM WILL ARRIVE WITH CARE

CORUNICUM WILL CARRY YOUR ITEM INTO THE SPACE OF YOUR CHOOSING AND COMPLETE ANY ASSEMBLY. WHEN ON-SITE ASSEMBLY IS COMPLETE, YOU CAN RELAX AND ENJOY YOUR ITEM/S 

CORUNICUM WILL REMOVE ANY PACKAGING AND DEBRIS

WHITE GLOVE DELIVERY DOES NOT INCLUDE INSTALLATION THAT REQUIRES WALL OR CEILING MOUNTING. CORUNICUM WILL GLADLY REFER YOU TO A PROFESSIONAL INSTALLER

STANDARD DELIVERY 

CORUNICUM USES STANDARD DELIVERY FOR SMALL, EASY-TO-MOVE PIECES THAT DO NOT REQUIRE PROFESSIONAL HANDLERS

ALL CORUNICUM PIECES ARE CONSTRUCTED WITH EXQUISITE CRAFTSMANSHIP, THE HIGHEST QUALITY MATERIALS, AND AN UNCOMPROMISING ATTENTION TO DETAIL. ATTENTIVE, WORRY-FREE, AND CONVENIENT DELIVERY OF THOSE PIECES IT IS OUR COMMITMENT AND PRIORITY

WHEN IT IS TIME FOR YOUR ITEM TO SHIP, CORUNICUM WILL BE IN TOUCH TO LET YOU KNOW YOUR ORDER IS ON THE WAY AND PROVIDE YOU WITH A TRACKING NUMBER SO YOU MAY MONITOR ITS PROGRESS

STANDARD DELIVERY DOES NOT INCLUDE IN-HOME PLACEMENT, ASSEMBLY OR INSTALLATION

VITA LENTA VASES